Frequently asked questions

To make your visit easy, here is a list of frequent questions, and their answers.

We hope we answered all of your questions.

Is wearing a mask mandatory?

Wearing a mask is mandatory during the whole show due to the Covid-19 sanitary measures. More information on this page.

 

When should I we arrive for the show?

The gates open at 9.30pm in July and 9pm in August. The show will begin at 10.30pm in July and 10pm in August. We recommend that you arrive 30 minutes early.

 

Can I pay with vacation coupons?

Vacation coupons are not allowed for the payment.

 

Are they any reduced rates for the Golden category tickets?

We do not offer reduced rates for the Golden category tickets.

 

What are the necessary conditions to get a reduced rate ticket?

Find all the details about our prices on this page.

 

I am a serviceman, do I get a reduced rate ticket?

Militaries are eligible to the reduced rate, on presentation of suitable evidence. Discount is only available for Category 2 tickets.

 

For whom is the group price?

The group price is available for groups of at least 6 people, and applies on Category 2 tickets. It is only available online; we do not offer the group price on site.

 

What are the conditions and the prices for people with reduced mobility?

A discount ticket is available for the people with reduced mobility and their escort.

Please come with your priority card 30min before the beginning of the show.

 

Do you accept people in wheelchair?

People in wheelchair shall enter by the boulevard des Invalides, 6. They will enjoy the show directly from the corridors.

 

Is there a discount for those who visit the Dôme Church after the show?

There is no discount on the Dôme Church stroll tickets.

 

Should we book online or on site?

We recommend that you book your tickets online in advance; if you cannot, you will still be able to buy a ticket on site.

 

Should we book a ticket for children under 10?

We offer a special price for children under 10.

 

Can we book a ticket for the visit of the Invalides by day and come to the show with the same ticket?

There is no combined tickets for the visit of the Invalides and the night show.

 

How long is the show?

The show lasts 50min. You can visit the Dôme Church afterwards.

 

Can the show be cancelled due to a wet weather?

The show is maintained in all weathers, except in case of important storms. We invite you to take a look at our website on the day of your coming to check the latest news.

 

If I have an unexpected impediment, can I have a refund on my ticket?

Tickets are neither exchangeable nor refundable.

 

In which language is played the show?

The show is played in French but you can rent a headset to listen to the English translation of the show.

 

Are dogs allowed?

Dogs are not allowed inside the Hôtel national des Invalides.

 

Are strollers allowed inside the cour d’honneur?

Strollers are not allowed inside the cour d’honneur.

 

Are folding chairs allowed for the show?

Folding chairs are not allowed inside the cour d’honneur.

 

Can I bring a tripod to take pictures/to film?

Taking pictures or videos is not allowed during the show.

 

Can I come with my bike/scooter?

Bikes or scooters cannot be parked inside the Invalides but you can find many slots around the monument.

 

Is there a cloakroom?

There is no cloakroom. We can only store moto helmets.

 

If there is no place available online the night I want to come, can I buy a ticket onsite?

Unfortunately, if there is no place available online, it means we are sold out for the night. Please, select another night.